Privacy Policy

Last Updated: June 26, 2026

This Privacy Policy explains how ComDesk ("we," "us," or "our") collects, uses, and discloses your personal information when you access or interact with our website www.suresuccesstechnologies.com (the "Site"), use our services, make a purchase, or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" refer to any individual who uses the Services, including customers, website visitors, or any other individual whose personal information is collected under this Privacy Policy.

Please read this Privacy Policy carefully to understand how we collect, use, disclose, and protect your information.

1. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, legal obligations, or regulatory developments.

When we update this Privacy Policy, we will post the revised version on this website, update the Last Updated date at the top of the policy, and take any additional steps required by applicable law.

2. How We Collect and Use Your Personal Information

To provide our Services, we collect—and have collected during the past 12 months—personal information about you from various sources, as described below.

The specific information we collect and how we use it may vary depending on how you interact with us and use our Services.

In addition to the purposes described in this Privacy Policy, we may use the personal information we collect to:

• Communicate with you;
• Provide, maintain, and improve the Services;
• Comply with applicable legal obligations;
• Enforce our Terms of Service or other applicable policies; and
• Protect and defend the Services, our rights, and the rights of our users or others.

3. What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and use our Services.

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with you.

3.1 Information We Collect Directly from You

We may collect personal information that you voluntarily provide when using the Services, including the following:

Contact Information

• Name;
• Mailing address;
• Phone number; and
• Email address.

Order Information

We may collect information relating to your orders and transactions, including:

• Name;
• Email address;
• Phone number; and
• Payment confirmation or transaction details.

We do not store your full payment card information.

Account Information

We may collect information used to create, maintain, and secure your account, including:

• Username;
• Password;
• Security questions; and
• Other verification information used for authentication and account security.

Customer Support Information

We may collect information you provide when communicating with us, including information submitted through contact forms or customer service channels.

Certain features of the Services may require you to provide specific personal information. Providing this information is optional; however, if you choose not to provide required information, you may be unable to access or use certain features or functionality.

3.2 Information We Collect About Your Usage

We may automatically collect certain information about how you interact with the Services ("Usage Data").

We may use cookies, pixels, and similar technologies ("Cookies") to collect this information.

Usage Data may include:

• Information about how you access and use our Site;
• Information about how you use your account;
• Device information;
• Browser information;
• Network connection information;
• IP address; and
• Other information concerning your interactions with the Services.

3.3 Information We Obtain from Third Parties

We may obtain personal information about you from third parties, including vendors and service providers that collect or process information on our behalf.

Service Providers Supporting Our Site and Services

We may receive information from companies that help us host, operate, or maintain our Site and related Services, including companies such as DigitalOcean.

Payment Processors

Our payment processors collect information necessary to process payments, which may include:

• Bank account details;
• Credit or debit card numbers; and
• Billing addresses.

This information is collected to fulfill your orders and provide the products or services you request and is necessary for the performance of our contract with you.

Online Tracking Technologies

When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we—or third parties we work with—may automatically collect certain information using technologies such as:

• Cookies;
• Pixels;
• Software development kits (SDKs); and
• Third-party libraries.

The information collected may include usage patterns, device and browser information, location data, and other technical information.

Any information we obtain from third parties is handled in accordance with this Privacy Policy.

Please also review the Third-Party Websites and Links section below for additional information regarding data shared with or accessed through third-party platforms.

4. How We Use Your Personal Information

We use personal information for various business and operational purposes, including providing, maintaining, and improving our Services.

4.1 Providing Products and Services

We use your personal information to perform our contract with you and provide the Services you request.

• Processing payments and fulfilling orders;
• Sending notifications relating to your account, purchases, returns, exchanges, or other transactions;
• Creating, maintaining, and managing your account;
• Arranging shipping and facilitating returns and exchanges; and
• Supporting features and functionality associated with your account.

4.2 Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including:

• Sending marketing, advertising, and promotional communications through email, text message, or postal mail;
• Displaying targeted advertisements for our products or services on our Site and third-party platforms; and
• Personalizing our Services and marketing content based on your preferences.

Legal Basis for EEA Residents: These processing activities are based on our legitimate interest in marketing and selling our products in accordance with Article 6(1)(f) of the General Data Protection Regulation ("GDPR").

4.3 Security and Fraud Prevention

We may use your personal information to detect, investigate, and address potentially fraudulent, harmful, or illegal activities.

• Monitoring account activity for suspicious behavior; and
• Taking appropriate action to secure our platform and protect user data.

If you create an account with us, you are responsible for keeping your login credentials secure. You should not share your username, password, or other account access information with others. If you believe your account has been compromised, please contact us immediately.

Legal Basis for EEA Residents: These activities are carried out based on our legitimate interest in protecting the security of our Services and users in accordance with Article 6(1)(f) of the GDPR.

4.4 Communicating with You and Improving the Services

We may use your information to provide customer support, maintain our relationship with you, and improve our Services.

• Responding to inquiries and support requests;
• Evaluating and improving our products, features, and user experience; and
• Maintaining our business relationship with you.

Legal Basis for EEA Residents: These processing activities are based on our legitimate interest in providing responsive customer support and improving our products and Services under Article 6(1)(f) of the GDPR.

5. Cookies

Like many websites, we use Cookies on our Site to improve functionality and enhance the user experience.

For detailed information regarding cookies used in connection with the operation of our website, please refer to DigitalOcean's Cookie Policy.

We may use Cookies to:

• Operate and improve our Site and Services, including remembering your preferences and actions;
• Perform analytics to understand how users interact with the Services as part of our legitimate interest in optimizing and administering the Services; and
• Enable third-party service providers to personalize content, services, and advertisements on our Site and across other websites.

Most web browsers accept Cookies automatically. However, you can configure your browser settings to reject or remove Cookies.

Please note that disabling Cookies may affect your experience and prevent certain features of the Services from functioning properly.

Blocking Cookies may not completely prevent information from being shared with third parties, including advertising partners.

Some browsers provide a "Do Not Track" ("DNT") feature. Our Site does not currently respond to DNT signals. For more information about DNT, visit www.allaboutdnt.com .

6. How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, including when necessary to fulfill contractual obligations, pursue legitimate business interests, comply with legal requirements, or otherwise as described in this Privacy Policy.

Service Providers

We may disclose personal information to vendors and third-party service providers that perform services on our behalf, including:

• IT management;
• Payment processing;
• Data analytics;
• Customer support;
• Cloud storage;
• Order fulfillment; and
• Shipping.

Business and Marketing Partners

We may share information with business and marketing partners that assist us in providing services and delivering personalized advertising. These partners process information in accordance with their own privacy policies.

At Your Direction or With Your Consent

We may disclose your information to third parties when:

• You instruct us to do so;
• You provide your consent; or
• You interact with features involving third parties, such as product shipping, social media widgets, or third-party login integrations.

Affiliates and Corporate Group

We may share your information within our corporate group or with our affiliates as part of our legitimate interest in operating and growing our business.

Legal and Business Obligations

We may disclose your personal information:

• When required by applicable law;
• In response to subpoenas, court orders, or other legal processes;
• In connection with a merger, acquisition, bankruptcy, or similar business transaction;
• To enforce our Terms of Service; or
• To protect the rights, safety, security, or integrity of our Services, users, or others.

Disclosure During the Past 12 Months

During the past 12 months, we have disclosed categories of personal information and sensitive personal information for the purposes described in the sections How We Collect and Use Your Personal Information and How We Disclose Personal Information.

Categories of personal information disclosed include:

• Identifiers, such as basic contact details and certain order and account information;
• Personal information categories listed in the California Customer Records statute, such as basic contact details and certain order and account information;
• Commercial information, such as order information, shopping information, and customer support information;
• Internet or other similar network activity, including Usage Data; and
• Geolocation data, such as locations determined from an IP address or other technical measures.

Categories of recipients include:

• Vendors and third parties that perform services on our behalf, including Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers;
• Business and marketing partners; and
• Affiliates.

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

7. Third-Party Websites and Links

Our Site may contain links to websites or online platforms operated by third parties.

When you leave our Site and access a third-party website or platform, your use of that website or platform is governed by its own privacy policy, terms of use, and security practices.

We are not responsible for, and do not guarantee, the privacy, security, accuracy, or reliability of content or information available through third-party websites.

We encourage you to review the privacy and security policies of third-party websites before providing personal information to them.

Information you choose to share in public or semi-public areas, including social media platforms or comment sections, may be visible to other users of the Services or users of third-party platforms. Such information may be accessed, collected, and used by us or others without limitation.

The inclusion of a third-party link on our Site does not constitute an endorsement of the third party, its content, services, or operators unless explicitly stated otherwise.

8. Children's Data

Our Services are not directed to or intended for use by children, and we do not knowingly collect personal information from individuals under 16 years of age.

If you are a parent or legal guardian and believe that your child has provided personal information to us, please contact us using the contact information below so that we can delete the information from our records.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share," as those terms are defined under applicable laws, personal information belonging to individuals under 16 years of age.

9. Security and Retention of Your Information

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards designed to protect it.

However, no security system is completely secure or impenetrable, and we cannot guarantee absolute or "perfect" security.

Information transmitted over the internet may also be vulnerable while in transit. We therefore recommend that you do not use unsecured communication channels, such as unencrypted email, to send sensitive or confidential information.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

The applicable retention period may depend on factors including:

• The nature of the information;
• Whether the information is required to maintain your account or provide the Services;
• Applicable legal and regulatory requirements; and
• Whether the information is required to resolve disputes, enforce agreements, or protect our rights.

When personal information is no longer required for these purposes, we will securely delete or anonymize it in accordance with our data retention policies.

10. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information.

These rights are not absolute and may apply only in certain circumstances. In some situations, we may lawfully deny a request where permitted by applicable law.

Right to Access / Know

You may request access to personal information we maintain about you, including information regarding how we use and disclose it.

Right to Delete

You may request that we delete personal information we maintain about you, subject to applicable legal and contractual limitations.

Right to Correct

You may request that we correct inaccurate or incomplete personal information we maintain about you.

Right to Data Portability

In certain circumstances, you may request a copy of your personal information or ask us to transfer it to another service provider.

Right to Restrict Processing

You may request that we restrict or limit the processing of your personal information in certain circumstances.

Right to Withdraw Consent

Where we rely on your consent to process personal information, you may withdraw your consent at any time.

Right to Appeal

If we deny your privacy request, you may have the right to appeal our decision by replying directly to our response.

Managing Communication Preferences

You may opt out of promotional emails by using the unsubscribe link included in our communications.

Even if you opt out of promotional communications, we may continue to send non-promotional communications concerning your account, transactions, or important Service updates.

Exercising Your Rights

You may exercise applicable privacy rights using the relevant tools provided on our Site or by contacting us using the details provided below.

We will not discriminate against you for exercising your privacy rights.

To protect your information, we may need to verify your identity before processing your request. Verification may involve requesting identifying information such as your email address or account details.

You may also designate an authorized agent to submit a request on your behalf. In such circumstances, we may require proof that the agent has been authorized to act on your behalf and may also require you to verify your identity directly with us.

We will respond to valid requests within the timeframes required by applicable law.

11. Complaints

If you have questions, concerns, or complaints regarding how we handle your personal information, please contact us using the details provided below.

We will make reasonable efforts to address your concerns in a timely and effective manner.

If you are not satisfied with our response, depending on your location, you may have the right to appeal our decision or submit a complaint to your local data protection authority.

For users in the European Economic Area ("EEA"), a list of applicable data protection authorities is available through the relevant European data protection authorities.

12. International Users

Your personal information may be transferred to, stored in, or processed in countries other than your country of residence.

These countries may have data protection laws that differ from the laws applicable in your jurisdiction.

When we transfer personal information outside Europe, including the United Kingdom, we use recognized legal mechanisms such as the European Commission's Standard Contractual Clauses or their UK equivalents, unless the destination country has been determined to provide an adequate level of protection.

13. Contact Us

If you have questions about this Privacy Policy, our data practices, or would like to exercise your privacy rights, you can contact us using the following information: