Refund And Cancellation Policy

No Refund Policy for Software Products

Thank you for choosing Sure Success Technologies for your software needs. Please read our No Refund Policy carefully before purchasing or subscribing to our software products.

    1. No Refunds

    Due to the nature of digital products, all sales of software licenses, subscriptions, and digital downloads are final. Once a purchase is completed, we do not offer refunds under any circumstances, including but not limited to:

  • Change of mind
  • Found a cheaper alternative
  • Product no longer needed
    2. Free Trial

    We offer a [number]-day free trial period for our software products to ensure they meet your needs before purchasing. We encourage you to take advantage of this trial to fully evaluate the software’s suitability.

    3. Software Support

    We are committed to providing high-quality software and customer support. If you encounter any issues with our software, please contact our support team at [contact information]. Our team will assist you with:

  • Troubleshooting technical issues
  • Installation and setup guidance
  • Feature inquiries
    4. Exchanges

    If you experience issues due to software defects or bugs, we will work diligently to resolve these issues. In some cases, we may provide an updated version or exchange for a different product within our software suite.

    5. License Transfers

    Under certain conditions, we may allow the transfer of software licenses to another user or entity. Please contact our support team for more information on eligibility and the transfer process.

    6. Customer Satisfaction

    Your satisfaction is important to us. While we do not offer refunds, we strive to provide excellent customer service. If you have any concerns or feedback, please reach out to us. We value your input and aim to improve our products continually.

    7. Exceptions

    Our No Refund Policy does not affect your statutory rights. If the software is found to be faulty or not as described, you may be entitled to a repair or replacement under consumer protection laws.

    Contact Information

    For any questions or concerns regarding this policy, please contact us:

  • Email: itsupport@rupayemi.in
  • Phone: +91 97682 30146
  • Address: Shop No 13, Navrang Shopping Arcade, Near Alok Hotel ,Gokhale Road ,Naupada Thane west- 400602
  • Thank you for your understanding and cooperation.